Hi! I'm Chris. I use empathy to connect with people and build systems with craft and care.
Discord
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2023 — Now
Designing features that make Discord a safer place to hang out. Led the ignore feature, age verification, teen safety features, end-to-end encryption, and moderator features.
Viasat
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2023
Led initiatives for the Global Fixed Broadband team, focusing on service reliability and customer experience improvements.
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2021 — 2023
NerdWallet
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2020 — 2022
Designed a credit card comparison experience to help people find the right card for them, driving tens of millions in revenue. Scaled this system to personal loans.
Booking.com
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2017 — 2020
Designed an end-to-end payments experience for all platforms.